Main News

April 1, 2012

Changing your office cleaning contractors

 

When was the last time you thought about changing your office cleaning contractors or actually changed contractors? Once you sign along the dotted line, you have started building a professional relationship with that company. Do they feel the same or are you just another client to them?

Keeping a good professional relationship is essential as you trust these people to come into your office, sometimes unattended, to clean. Not only a good quality of the service they provide is necessary but discretion where applicable as well.

If you are unhappy with your current cleaning contractor do you realise that you can ask them to complete a floor walk with you. This is your chance to highlight any issues that you have. Ensure that the points are written down and a copy is signed by you and the cleaning contractor. It is a good idea to ask them to commit to giving you a time frame of when the works will be completed and a written assurance that these problems will not arise again within the contract period. Be clear that if the problems persist that they will leave you with no alternative but to change contractors. After all they will have broken their contractual terms by not providing the service they are charging you for.

When you are changing your office cleaning contractors make it clear you have had a bad experience with your previous contractors. Any prospective contractors should do their best to reassure you that they will provide a quality cleaning service to you. They should agree terms and conditions with you not just dictate to you and they should allocate regular staff so you will get to know them and be comfortable with leaving your premises with them completing their job.

ACS Office Cleaning work in an entirely customer orientated fashion. We provide clear and concise cleaning arrangements which are agreed at the point of contract. We are pro-active and receive constant updates from our cleaning technicians and are open to comments and suggestions from our clients.

For more information about changeing your office cleaning contractors to ACS Office Cleaning please contact us: Tel 0207 127 8079 Email: info@acsofficecleaning.co.uk

ACS Office Cleaning cover the following areas: